This course covers the administrative procedures that dental office assistants will need to understand to effectively perform their roles. This Module will introduce the student to professional etiquette, patient care, and the function of clinical records.
Students learn about the various types of insurance coverage, completion of dental claims, the ordering of supplies, and the maintenance of inventory.
Course Prerequisite (s)
- Enrolment in an Academy of Learning Healthcare Services program.
- Completion of CMAP® Module DAA1.
