This course is designed to help people who are currently working or are planning to work in a call centre, increase their telephone communication skills. It covers many of the communication skills common to all communication mediums, including person-to person and written communications, but focuses mainly on the skills and techniques unique to telephone communications.
Edmonton | Calgary
Red Deer | Medicine Hat
Red Deer | Medicine Hat
Telephone Communication Skills
There's a Location near you!
Quick Links
Awards
