This program provides students with the base knowledge, skills, and work experience to become permanently employable in a wide range of medical settings. Skill development is delivered in three areas:
- Comprehensive medical administrative knowledge which includes medical terminology, anatomy and physiology, pharmacology, hospital & medical office administrative, clinical procedures.
- Full-range of computer and office skills, including current software applications, keyboarding skills, general office management, and accounting, personal and professional development, customer service.
- On-site work experience through participation in a 1 month clinical externship at an approved healthcare training facility.
Career Opportunities:
Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary per location but graduates are an integral part of many healthcare settings which may include:
- Ambulatory / Outpatient departments
- Complementary and alternative medicine clinics such as chiropractic and acupuncture centres
- Daycare and ambulatory clinics
- Diagnostic Lab / X-Ray departments
- Health records department
- Hospital Admitting/ER departments such as switchboard, cashier, information, patient registration, morgue
- Long term and extended care departments
- Medical finance and administrative departments
- OR Booking / Bed Booking
- Physicians' offices, clinics, mental healthcare and allied healthcare centres
- Research facilities
- Walk-in care centres
Duties & Responsibilities:
- Patient reception & customer service.
- Bed booking, OR booking, patient registration, and patient scheduling.
- Health Information Management.
- Basic dictation and transcription.
- Patient filing methods & record keeping.
- Supplies & inventory, correspondence & mail processing.
- Banking services & procedures.
- Billing & collection procedures.
- Coding & claims processing.
- Patient positioning & draping.
- Aseptic concepts & infection control.
- Vitals signs, CPR, First Aid.
- Clinical assistance with patient exams.
- Patient education.
Program Outline:
| Basic Bookkeeping Level 1 |
| Introduction to Personal Computers |
| Job Search and Resume Writing |
| Job Search and Resume Writing |
| Introduction to Keyboarding |
| Keyboard Skill Building Level 1 |
| Keyboard Skill Building Level 2 |
| Keyboard Skill Building Level 3 |
| Basic Medical Terminology & Intro to Pharmacology |
| Anatomy and Physiology of the Body System Level 1 |
| Anatomy and Physiology of the Body System Level 2 |
| Introduction to Medical Transcription |
| Medical Administrative Procedures |
| Professional Development and Practicum |
| Office Procedures Level 1 |
| Microsoft Outlook Level 1 |
| Thought Patterns for a Successul Career |
Please Note: Actual course selections may vary by campus and are made at the time of enrollment.
Program Length:
- 44 weeks (30 hours per week)
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