This program provides students with the base knowledge, skills, and work experience to become employable in a wide range of medical settings. Skill development is delivered in three areas:
- Comprehensive medical administrative knowledge, which includes medical terminology, anatomy and physiology, pharmacology, hospital and medical office administrative, clinical procedures, and specialty Unit Clerk / Ward Clerk training prepares the student with additional training in running hospital and outpatient wards.
- Full-range of computer and office skills, including current software applications, keyboarding skills, general office management, and accounting, personal and professional development, customer service.
- On-site work experience through participation in a 1 month clinical externship at an approved healthcare training facility.
Career Opportunities:
Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary per location but graduates are an integral part of many healthcare settings, which may include:
- Unit clerks / ward clerks in hospital nursing units or outpatient departments
- Hospital Admitting/ER departments such as Switchboard, Cashier, Information, Patient Registration, Morgue
- Ambulatory / Outpatient departments
- Diagnostic Lab / X-Ray departments and clinics
- Medical Finance and Administrative departments
- OR Booking / Bed Booking
- Health Records department
- Long Term and Extended Care departments
- Physicians' Offices, Clinics, Mental Healthcare and Allied Health Care and Walk-in Centers
- Daycare and Ambulatory Clinics
- Complementary and Alternative Medicine Clinics such as Chiropractic and Acupuncture Centers
- Physio and Occupational Therapy Clinics
- Group Homes and Community Living Societies
- Medical Supply Companies
Duties & Responsibilities:
- Maintaining patient charts and transcribing doctor's orders related to: surgery, patient activity and patient positioning, nursing unit observation, nursing treatment; dietary, medication, diagnostic imaging, laboratory (including recording of telephoned orders), admission, discharge, transfer, and post-mortem.
- Admitting, pre-op procedures, and hospital census recording.
- Patient scheduling, including: bed, operating room, ambulatory, ambulance and community special services.
- Recording vital signs, ordering diets, ordering supplies, processing daily laboratory tests and filing reports, handling emergencies and special services.
- Administrative duties, including: knowledge of basic lab tests, ability to take vital signs and administer CPR / First Aid, knowledge of medical asepsis and infection control, assist with patient examinations, patient charting and health records, recording basic medical history, transcription.
Program Outline:
| Basic Bookkeeping Level 1 |
| Introduction to Personal Computers |
| Job Search and Resume Writing |
| Job Search and Resume Writing |
| Introduction to Keyboarding |
| Keyboard Skill Building Level 1 |
| Keyboard Skill Building Level 2 |
| Keyboard Skill Building Level 3 |
| Basic Medical Terminology & Intro to Pharmacology |
| Anatomy and Physiology of the Body System Level 1 |
| Anatomy and Physiology of the Body System Level 2 |
| Introduction to Medical Transcription |
| Medical Administrative Procedures |
| Professional Development and Practicum |
| Health Unit Coordinator Level 1 |
| Health Unit Coordinator Level 2 |
| Office Procedures Level 1 |
| Microsoft Outlook Level 1 |
| Thought Patterns for a Successul Career |
Please Note: Actual course selections may vary by campus and are made at the time of enrollment.
Program Length:
- 51 weeks (30 hours per week)
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