This program provides students with the base knowledge, skills, and work experience to become employable in any medical setting.
The Veterinary Administrative Assistant performs many of the same or similar duties as a Medical Office Assistant. Veterinary patients have the same basic body systems and require similar treatment for injuries and illnesses as do humans.
By adding the Veterinary Administrative Assistant specialty modules to the core Medical Office Assistant program, graduates have wider employment opportunities by choosing to work in a Veterinary setting or a medical clinic.
Career Opportunities:
Graduates of this program are qualified to work in an administrative capacity in a wide variety of healthcare occupations and settings, including veterinary clinics and hospitals, SPCA, veterinary supply companies, and any other related business. Job titles vary, but graduates are an integral part of many healthcare settings, such as:
- Ambulatory/outpatient department
- Complementary and alternative medicine clinics such as chiropractic and acupuncture centres
- Daycare and ambulatory clinics
- Diagnostic lab / x-ray departments
- Group homes and community living societies
- Health records department
- Hospital admitting / ER department including switchboard, cash desk, information centre, patient registration, morgue
- Long term and extended care departments
- Medical finance and administrative departments
Duties & Responsibilities:
- Communicating with animal owners;
- Having knowledge of the terminology of the animal industry;
- Performing medical office/clinic and hospital administrative duties including patient charting and health records, billing and coding, transcription and customer service;
- Documentation of health information;
- Health information management;
- Scheduling;
- Patient billing.
Program Outline:
| Basic Bookkeeping Level 1 |
| Introduction to Personal Computers |
| Job Search and Resume Writing |
| Job Search and Resume Writing |
| Introduction to Keyboarding |
| Keyboard Skill Building Level 1 |
| Keyboard Skill Building Level 2 |
| Keyboard Skill Building Level 3 |
| Basic Medical Terminology & Intro to Pharmacology |
| Anatomy and Physiology of the Body System Level 1 |
| Anatomy and Physiology of the Body System Level 2 |
| Introduction to Medical Transcription |
| Medical Administrative Procedures |
| Professional Development and Practicum |
| Veterinary Administrative Assistant Level 1 |
| Veterinary Administrative Assistant Level 2 |
| Office Procedures Level 1 |
| Microsoft Outlook Level 1 |
| Thought Patterns for a Successul Career |
Please Note: Actual course selections may vary by campus and are made at the time of enrollment.
Program Length:
- 51 weeks (30 hours per week)
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