The Business Verbal Communication course is designed to introduce students to the primary aspects of successful verbal communication in a business context. Students will develop and implement an action plan for continuously improving their own verbal communication skills. They gain practical knowledge about business communications that can be applied in real-world scenarios.
In this course, students learn to identify and work toward excellent verbal interaction, whether through speaking, listening, asking questions, conducting or participating in meetings, or conversing on the telephone.
Students have ample opportunity to apply the concepts learned by completing tasks and exercises in the course.