Communication and Professional Practice
The Communication and Professional Practice course is for the student who is just getting ready to launch his/her own company and is looking for sound approaches to grow the business. In this course the student will get an understanding of marketing for a home inspection business, and the importance of developing a company identity with a market focus. The student will understand what good customer service skills are, and how to handle complaints. The student will also learn the principles of a marketing plan, and new market directions. The course touches upon advertising, public relations, and sales; managing customers, and building effective relationships with them are also covered in this course.