Microsoft Outlook Level 2
The Microsoft Outlook Level 2 course builds on the basic concepts and features covered in the Level 1 course. In this course, students learn to customize Outlook, personalize and secure email messages, and organize and manage email effectively. Students learn to search, sort, filter and categorize e-mail messages. They learn to archive messages, and retrieve archived messages, create and manage rules, and customize message alerts. They also learn how to utilize Outlook to collaborate and share information with others.
Students accomplish the learning objectives for each lesson through a series of hands-on tasks, for which they are given step-by-step instructions and desired result checkpoints. The tasks provide ample opportunity for students to practice, apply and develop the Outlook skills covered in the lesson.
A practice exercise and review questions are included at the end of each lesson to measure progress and enforce the skills learned. There is also a lab exercise at the end of the course to provide further practice and review, to reinforce the topics learned throughout the course, and to help prepare students for the final exam.