The Human Resource Management course introduces students to the key concepts and processes of effective human resource management, and exposes them to this dynamic and diverse field. This course provides a foundation in theory and practice of techniques and activities that organizations utilize in acquiring, developing, and maintaining an effective workforce. Topics include human resources planning, recruitment and selection of staff, training and development, performance appraisal, compensation, and employee safety, security, and health. Current events, relevant legislation, and future trends are also explored. Learning objectives for each lesson are accomplished through a combination of theory and conceptual application within exercises.[/f
The Business Correspondence Level 1 course places emphasis on the acquisition of skills and style mechanics needed to produce personal and office correspondence. The parts of a business letter are examined in detail, as are the guidelines for organizing and writing a letter. Students will learn how to write neutral and inquiry letters, as well as positive and negative letters. Proper punctuation and word usage skills are also addressed. The latter part of the course deals with creating envelopes and labels using Microsoft Word, as well as writing and managing e-mail using Microsoft Outlook. Writing and creating memos, fax cover sheets, and forms using Microsoft Word templates are also covered.