Dental Administrative Assistant Diploma

Today’s dental professional recognizes that there is a requirement for caring, well-trained, multi-skilled dental auxiliaries because of the tremendous advances in technology, along with public demand for quality care. The Dental Administrative Assistant program is designed to provide employment-ready, comprehensively trained graduates.

Dental Administrative Assistant AOLCC

Students will:

  • Develop the knowledge and skills to cope with dental emergencies and how to deal with special needs and medically compromised patients.
  • Explore dental hand instruments and accessories, anesthesia and pain control, radiographic imaging, intraoral imaging and extraoral imaging, general dentistry, fixed prosthodontics, removable prosthodontics, and dental implants, and endodontics.
  • Explore the administration of a dental office: understanding human behavior and cultural diversity, communication pathways, patient needs, and telephone skills, written communication, dental office procedures, computer applications in dentistry, record keeping, filing and scheduling, recall programs, and inventory. Students also learn about general accounting in a dental office, accounts payable, payroll, and insurance.

Career Opportunities

These graduates are qualified to work in a hands-on administrative and support capacity in a wide variety of dental settings and occupations, including the nine types of dental offices:

  • Endodontists: specialize in root canal
  • Maxillofacial Radiologists: use imaging technology to diagnose disease in the head and neck
  • Oral and Maxillofacial Surgeons: operate on the jaws and mouth
  • Oral Pathologists: diagnose oral disease
  • Orthodontists: straighten teeth with braces/retainers
  • Pediatric Dentists: specialize in children’s teeth
  • Periodontists: specialize in gum disease
  • Prosthodontists: replace missing teeth with bridges, crowns or dentures
  • Public Health Dentists: promote preventative dentistry in the community
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Program Length
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Program Outline

Dental Administrative Assistant Level 1 (DAA 1) introduces students to the role of a Dental Administrative Assistant (DAA) in today’s dental industry. DAA 1 explores oral embryology and histology, the anatomy of the head and neck, face and oral cavity, tooth morphology, dental caries and periodontal disease, preventative dentistry, nutrition, oral pathology, disease transmission, infection prevention, disinfection and sterilization, oral diagnosis, and treatment planning. Students will develop the knowledge and skills to cope with dental emergencies and how to deal with special needs and medically compromised patients.

Dental Administrative Assistant Level 2 (DAA 2) continues training for the role of a dental administrative assistant (DAA) in today’s dental industry. DAA 2 explores dental hand instruments, dental handpieces and accessories, anesthesia and pain control, radiographic imaging, intraoral imaging and extraoral imaging, general dentistry, fixed prosthodontics, removable prosthodontics and dental implants, endodontics, periodontics, oral and maxillofacial surgery, pediatric dentistry and coronal polishing, and orthodontics.

Dental Administrative Assistant Level 3 (DAA 3) continues training for the role of a dental administrative assistant (DAA) in today’s dental industry. DAA 3 explores the administration of a dental office: understanding human behaviour and cultural diversity, communication pathways, patient needs and telephone skills, written communication, dental office procedures, computer applications in dentistry, record keeping, filing and scheduling, recall programs, and inventory. Students also learn about general accounting in a dental office, accounts payable, payroll, and insurance. Students are set on a path to career success with lessons in employment and your professional dental career, and achieving career objectives.

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The Keyboard Skill Building Level 2 course is designed for individuals proficient in keyboarding who wish to increase speed and dexterity. Students are introduced to Special Keys on the keyboard. Each lesson increases key recognition and builds confidence using the keyboard, while increasing speed and accuracy. Speed achieved depends on personal dexterity and time spent on practice lessons.

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