Dental Administrative Assistant Diploma
Today’s dental professional recognizes that there is a requirement for caring, well-trained, multi-skilled dental auxiliaries because of the tremendous advances in technology, along with public demand for quality care. The Dental Administrative Assistant program is designed to provide employment-ready, comprehensively trained graduates.

Students will:
- Develop the knowledge and skills to cope with dental emergencies and how to deal with special needs and medically compromised patients.
- Explore dental hand instruments and accessories, anesthesia and pain control, radiographic imaging, intraoral imaging and extraoral imaging, general dentistry, fixed prosthodontics, removable prosthodontics, and dental implants, and endodontics.
- Explore the administration of a dental office: understanding human behavior and cultural diversity, communication pathways, patient needs, and telephone skills, written communication, dental office procedures, computer applications in dentistry, record keeping, filing and scheduling, recall programs, and inventory. Students also learn about general accounting in a dental office, accounts payable, payroll, and insurance.
Career Opportunities
These graduates are qualified to work in a hands-on administrative and support capacity in a wide variety of dental settings and occupations, including the nine types of dental offices:
- Endodontists: specialize in root canal
- Maxillofacial Radiologists: use imaging technology to diagnose disease in the head and neck
- Oral and Maxillofacial Surgeons: operate on the jaws and mouth
- Oral Pathologists: diagnose oral disease
- Orthodontists: straighten teeth with braces/retainers
- Pediatric Dentists: specialize in children’s teeth
- Periodontists: specialize in gum disease
- Prosthodontists: replace missing teeth with bridges, crowns or dentures
- Public Health Dentists: promote preventative dentistry in the community
Program Outline
This course covers the basic concepts and most commonly used features and functions of Windows 10. The course will walk you through performing basic operations such as opening applications, using Help and shutting down the computer. Additionally, you will learn to set up user accounts, create and use custom keyboard shortcuts, personalize and organize the working space, and use the Action Centre. The course will also provide you with a hands-on experience on how to connect, use and update devices, use File Explorer to manage files and folders, as well as navigate the internet using various browsers, including Internet Explorer and Microsoft Edge.
nctions. They learn to edit and manipulate text, view and format documents, and use Word’s predefined functions. Students use the Find and Replace feature, use proofing and language tools, create, format and modify tables, work with hyperlinks and cross references, and learn how to preview and print a document.