Network Administrator Diploma

The Network Administrator program provides students with the necessary skill and knowledge to plan, install, and provide routine control over and manage exceptional situations in relation to quality communications network services in an information system. It provides in-depth knowledge of evaluating communications hardware, software, and transmission service alternatives against changing business requirements, maintaining links with network suppliers, monitoring network performance, providing support for systems, localizing and rectifying faults in networks and handling non-routine user/customer problems, and providing expertise and practical assistance in delivering service that complies with statutory and other standards, as well as strategic and tactical plans.

Network Administrator Diploma AOLCC

Career Opportunities

Recent studies indicate that strong growth in IT jobs, especially for skilled Computer and Network Operators, are expected over the next few years. Careers that correspond with the skills learned in this program include:

  • Hardware Installation Coordinator
  • Network Administrator
  • Network Support Technician
  • Network Operator
  • Local Area Network (LAN) Administrator
  • Local Area Network (LAN) Technician

Duties and Responsibilities

Network Administrators provide day-to-day onsite administrative support for software users in a variety of work environments, including professional offices, small businesses, government, and corporations. Their duties may include:

  • Maintaining, troubleshooting, and administering the use of local area networks (LANs), wide area networks (WANs), hardware, software, and related computer equipment.
  • Monitoring and implementing network
  • Designing and configuring networks and recommending purchases of application servers, peripherals, and
  • Evaluating and installing computer hardware, networking software, and operating system
  • Providing problem-solving services to network
  • Performing data backups and disaster recovery operations.

Required Skills and Personal Attributes

  • Technical/functional skills and aptitude
  • Software and hardware troubleshooting skills
  • Problem-solving skills
  • Business and management skills
  • Personal/interpersonal skills
  • Time management skills
  • Ability to be innovative and creative
  • Excellent communication and organizational skills
  • Good customer service skills
  • Ability to work in a team environment as well as independently
  • Willingness to embrace change and new technology
  • Self-motivated
  • Ability to multi-task and work effectively despite possible time constraints
  • Experience in the IT industry
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Program Length
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Program Outline

The CompTIA A+ Certification 220-901 course is designed to prepare students for the CompTIA A+ 220-901 certification exam. The 220-901 certification exam is the first exam towards the CompTIA A+ Certification and tests knowledge of the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking.
The CompTIA A+ Certification 220-902 course is designed to prepare students for the CompTIA A+ 220-902 certification exam. The 220-902 certification exam is the second exam towards the CompTIA A+ Certification and focuses on the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS.
The Network+ designation is offered by CompTIA as a certification of the holder’s proficiency in configuring and operating a variety of industry-standard network products. Earning the Network+ certification means that successful candidates posses the knowledge and skills to operate as a networking professional, and to install, configure and manage a variety of networking products.
The CompTIA Server+ certification is recognized by the industry to prove competency in server support. Upon completion of this course, the student will gain knowledge and skills necessary to build, maintain, troubleshoot and support server hardware and software technologies. The student will learn to identify environmental issues, understand and comply with disaster recovery and physical / software security procedures, be familiar with industry terminology and concepts, and understand server roles / specializations and interaction within the overall computing environment.
The CompTIA Security+ course at Academy of Learning Career College is designed to provide students with the fundamentals of network security, how it relates to other areas of information technology, and to help prepare for the CompTIA Security+ exam. This course focuses on implementing and maintaining network security, including how to implement authentication, remote access, wireless networks and security groups.
The Microsoft Windows 10 Configuring Windows Devices course is designed to prepare you for the Microsoft 70-697: Configuring Windows Devices certification exam. In this course you will gain knowledge and skills required to manage identity, plan desktop and device deployment, plan and implement a Microsoft Intune device management solution, configure networking and wireless, configure storage, manage data access and protection, manage remote access, manage apps, and manage updates and recovery. This course also covers Windows 10 authentication and authorization, remote management and security, remote access and mobile devices, and file and system recovery, and Hyper-V and virtual machines, BitLocker and encryption, Shared and NTFS permissions.
The Microsoft Windows Server 2012 Installing And Configuring course provides students with the knowledge and skills required to deploy and manage core infrastructure services in Windows Server 2012. Students will learn about the planning and installation of Windows Server, storage management, permissions, printing, Hyper-V, network virtualization, IP addressing, DHCP and DNS configuration, Active Directory, Group policy, and security. This course is of interest to those individuals interested in pursuing a career in IT, specifically related to Windows Server technology. Also of interest to those wishing to obtain a MCSA: Windows Server 2012 Certification. This course prepares students to write the following Microsoft exam: 70-410: Installing and Configuring Windows Server 2012.
The Microsoft Windows Server 2012 Administering course provides students with the knowledge and skills required to administer, secure and troubleshoot the Windows Server 2012 operating system in an enterprise environment. Students learn about the necessary administrative responsibilities, such as monitoring, implementing server images, user and group management, remote access, network policies, auditing, data security, and updating management. This course is of interest to those individuals interested in pursuing a career in IT, specifically related to Windows Server technology. Also of interest to those wishing to obtain the MCSA: Windows Server 2012 Certification. This course prepares students to write the following Microsoft exam: 70-411: Administering Windows Server 2012.
The Microsoft Windows Server 2012 Configuring Advanced Services course covers advanced configuration of services necessary to deploy, manage and maintain a Windows Server 2012 infrastructure. Students learn about advanced networking services, Active Directory Domain Services (AD DS), identity management, rights management, Federated services, network load balancing, failover clustering, business continuity and disaster recovery. This course is of interest to those individuals interested in pursuing a career in IT, specifically related to Windows Server technology. Also of interest to those wishing to obtain the MCSA: Windows Server 2012 Certification. This course prepares students to write the following Microsoft exam: 70-412: Configuring Advanced Windows Server 2012 Services.

This course covers the basic concepts and most commonly used features and functions of Windows 10. The course will walk you through performing basic operations such as opening applications, using Help and shutting down the computer. Additionally, you will learn to set up user accounts, create and use custom keyboard shortcuts, personalize and organize the working space, and use the Action Centre. The course will also provide you with a hands-on experience on how to connect, use and update devices, use File Explorer to manage files and folders, as well as navigate the internet using various browsers, including Internet Explorer and Microsoft Edge.

Windows Level 2 course is an advanced course and covers details about managing, maintaining, troubleshooting, and optimizing the Microsoft Windows operating system (Professional Edition).
The Microsoft Access Level 1 course teaches students the fundamentals of the Microsoft Access application. In this course, students examine database objects and learn to manage data in a database. They learn to sort and filter data, display and format data, and use simple queries to retrieve data. Students learn to create and modify databases and tables, and work with simple forms and reports.
In the Microsoft Excel Level 1 course, students learn to create and manage worksheets and workbook files; enter data and create basic formulas to perform calculations. They learn to edit and manipulate cell content, modify worksheet structure, view and format worksheets, and use Excel’s predefined functions. Students use the Find and Replace feature, use themes to format workbooks and practice preparing, previewing, and printing worksheets.
In the Microsoft Outlook Level 1 course, students will learn how to use both the e-mail program and the personal information manager components of Microsoft Outlook. The skills learned in this course will help students use Microsoft Outlook effectively both at work and in your personal life.
In Microsoft Word Level 1 course, students learn to create, navigate, and organize documents and use the help functions. They learn to edit and manipulate text, view and format documents, and use Word’s predefined functions. Students use the Find and Replace feature, use proofing and language tools, create, format and modify tables, work with hyperlinks and cross references, and learn how to preview and print a document.
The Project Management Fundamentals Level 1 course combined with Level 2 is designed to provide you with a fundamental knowledge of the essentials of project management and to provide you with the requisite hours and knowledge for writing the Certified Associate in Project Management (CAPM ) examination. Upon completion of the Level 1 course, you will have a ® general understanding of the project management framework and all of the processes associated with the initiating and planning stages of managing a project.
The Business Correspondence Level 1 course places emphasis on the acquisition of skills and style mechanics needed to produce personal and office correspondence. The parts of a business letter are examined in detail, as are the guidelines for organizing and writing a letter. Students will learn how to write neutral and inquiry letters, as well as positive and negative letters. Proper punctuation and word usage skills are also addressed. The latter part of the course deals with creating envelopes and labels using Microsoft Word, as well as writing and managing e-mail using Microsoft Outlook. Writing and creating memos, fax cover sheets, and forms using Microsoft Word templates are also covered.
This course will teach students the fundamentals of customer service, and help them to develop core competencies for providing excellent customer service. Students learn the definition of customer service, who their customers are, and how to be customer service oriented through description and examples. They learn tips for managing time and stress, communicating effectively with customers, and managing customer relationships. The course highlights being prepared, and dealing professionally with customer conflicts and complaints. It identifies common pitfalls and explains how to avoid making them. It also emphasizes the importance of gathering and responding to customer feedback, and maintaining a professional image.
Job Search and Résumé Writing provides students with both traditional and innovative job-search techniques and résumé writing skills required to gain employment in today’s competitive marketplace. The course combines theoretical, how-to information with hands-on practical applications. Students are required to draw on their own experiences to identify work preferences, accomplishments, technical and transferable skills, and to research, organize, and analyze information; and to apply their knowledge in a series of job search preparation and implementation tasks.
The course is designed to improve the student’s learning experience and prepare him or her for personal and professional growth and success. The focus is on increasing the student’s self-discipline and self-esteem. The positive concepts taught in this course are intended to unleash the student’s potential for growth and creativity, resulting in personal and professional development. Humor and practical examples are used to target the primary concerns of adult students. In addition, written exercises, activities, and audiotapes provide understanding, acceptance, and reinforcement of the program material.